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You lost something at Japan Expo? We may help you!
Worried about losing an item during the festival? Don't worry, we'll tell you what to do on this page!
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It can happen that you lose an item during the festival. If that’s the case, we invite you to head to the Info Desk located in Hall 6.
This is where lost items are brought and kept until the end of the event.
Japan Expo also keeps them after the festival so you can claim them later if they’ve been found.
Several personal belongings were returned to the Info Desk this year, including: bank cards, ID cards, wallets, lost bags, clothing, and more.
If you’d like to retrieve your item, simply send us an email with a detailed description that will help us identify it. We’ll get back to you if it has been found.
You can contact us at the following address: objets-perdus@japan-expo.com.
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