Privacy Policy

When you browse and use this website, SEFA Event may collect certain personal data about you. This refers to information that can identify you as an individual, either directly (such as your name or surname) or indirectly (such as the IP address of your device).

Such data may be collected through your interactions with the website, including when you use the contact form, subscribe to the newsletter, create a customer account, or place an order.

All personal data collected is subject to automated processing carried out by SEFA Event.

SEFA Event is committed to processing your data lawfully and fairly, in accordance with the amended French Data Protection Act No. 78-17 of January 6, 1978, and with Regulation (EU) 2016/679 of April 27, 2016, known as the General Data Protection Regulation (GDPR).

This policy aims to inform you of the conditions under which SEFA Event collects and processes your personal data, while ensuring its protection.

1. Who is responsible for processing your personal data?

The data controller for personal data collected on this website is SEFA Event.

2. What data is collected?

SEFA Event may process the following types of personal data:

• Identification data: last name, first name, title
• Contact details: postal address, email address, phone number
• Payment information
• Technical data: IP address, login times and dates, browsing data
• Purchase history: past orders, products viewed, delivery incidents, complaints

3. When is your data collected?

Your data is collected directly from you, particularly when:

• You fill out a contact form
• You place an order on the website
• You subscribe to the newsletter

Fields marked with an asterisk (*) are mandatory. Without them, SEFA Event may be unable to provide the requested services.

If you provide information about third parties, you confirm that you have obtained their prior consent.

Some technical data (such as your IP address) may also be collected automatically via cookies. More information is available in our Cookies Policy.

4. On what legal bases and for what purposes is your data processed?

SEFA Event processes your data based on the following legal grounds:

Performance of a contract or pre-contractual measures:

• Managing customer accounts, orders, payments, deliveries, invoicing, customer service, claims, disputes
• Handling requests to exercise legal rights

SEFA Event’s legitimate interests:

• Compiling statistics, audience segmentation, marketing analysis
• Organizing promotional activities and contests

Consent:

• Sending newsletters and personalized marketing offers
• Personalizing your browsing experience on the website

5. Who has access to your data?

Your data may be shared with:

• SEFA Event
• Service providers acting on behalf of SEFA Event, including:
  • Payment service providers
  • Partner pickup locations
  • Website technical providers (hosting, development)
  • Communication providers (newsletters, analytics, etc.)

Your data may also be disclosed if required by law, judicial order, or a regulatory authority, or to protect SEFA Event’s rights, especially in case of violations of the site’s terms of use.

6. Is your data transferred outside the European Union?

No. SEFA Event does not transfer your personal data outside the European Union or the European Economic Area, unless the destination country ensures an adequate level of protection.

7. How long is your data retained?

Your personal data is retained only as long as necessary for the purposes for which it was collected, in compliance with legal obligations:

• Prospective customer data: 3 years from the date of collection
• Inactive customer accounts (no orders): 3 years from last activity
• Customer accounts with at least one order: 3 years from last activity (except accounting documents, which are retained for 10 years as required by law)

SEFA Event reserves the right to delete inactive accounts after these periods.

8. What are your rights and how can you exercise them?

In accordance with applicable regulations, you have the following rights regarding your personal data:

• Right of access
• Right to rectification
• Right to erasure
• Right to restrict processing
• Right to data portability
• Right to object, particularly to direct marketing
• Right to withdraw your consent at any time
• Right to define instructions regarding the use of your data after your death

You can exercise these rights by contacting SEFA Event:

By mail:
SEFA Event
14 Place George Pompidou
93160 Noisy-le-Grand, France
By email:
assistance_visiteurs@sefa-event.com

You also have the right to lodge a complaint with the French Data Protection Authority (CNIL):

By mail:
CNIL
3 Place de Fontenoy
TSA 80715
75334 PARIS CEDEX 07, France
Or online at: www.cnil.fr