Japan Expo Paris - July 4-7, 2019 Paris-Nord Villepinte Exhibition Center
Join us! 38 Days 18 : 1 : 40
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Lines, cash desks & entrances

You've followed the indications leading from the car parks and the train station to the entrance. What next? Read this page to know what to expect and onsite, follow our staff members' directions!

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1. Hall 8: Security Checks

Due to the current security measures (Vigipirate), all attendees must go through security checks in hall 8 before entering the festival. 

CLICK THE LINKS FOR MORE ABOUT: 

2. Hall 7: Lines

 
 

After security checks, ALL attendees are guided to hall 7 where attendees are distributed in several lines depending on their type of ticket:

  • An orange line for people with 1-day tickets
  • A red line for people with 4-day passes
  • A purple line for Zen and Zen+ Ticket owners
  • A green line for people without tickets who are lead to the festival cash desks
  • A blue line for priority people, whether disabled, with strollers or young children, or who can’t keep standing, and pregnant women

Attention: people who benefit from free entrance must pick up a free ticket at the Troubelshooting Desk before joining the lines. 

This concerns children under 8 and the companions of people with disabilities with a card or justification mentioning the need for a companion or blindness. In both cases, you'll need to show a justification. 

3. Entrances & Cash Desks

  • From 9.00 am, people with tickets are led to the entrance in hall 5A or 6 after ticket control.
    The entrance opens at 8.30 am for Zen and Zen+ Ticket owners.
  • From 10.00 am, people without tickets are led to the festival cash desks to buy their entrance tickets. 

Means of payment:

  • Cash. Please note that banknotes above €50 are not accepted, as well as payments made with more than 50 coins.
    In order to save time, please prepare the exact change before you get to cash desks.
  • Credit cards at some specific cash desks.
  • Checks are no longer accepted, only cash and credit cards.

Tickets for the day and for the following days are available at the cash desks: you can buy your tickets for several days if you like. We reming you that you also get a discount when buying presale tickets before July 1st

Disabled people

 
 
 
 

Attention, the entrance for disabled people is now made through hall 7, after security check in hall 8, where they have a dedicated line.

For those people, the entrance is open at 9.00 am if they have a ticket and at 10.00 am if they have to buy a ticket.

Free entrance:

Only children under 8 and the companions of people with disabilities with a card or justification mentioning the need for a companion or blindness, can benefit from the free entrance. In both cases, you'll need to show a justification. 
Attention: people who benefit from free entrance must pick up a free ticket at the Troubelshooting Desk

Advice

  • Before coming, please check the list of items to make sure you’re not bringing anything forbidden.
  • On site, open your bags and coats before your turn arrives at security checks to save time. 


FOR MORE INFORMATION, PLEASE READ:

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